Physical Therapy
We provide Physical Therapy servicesYour personal physical therapy begins with a comprehensive evaluation of functional limitations and areas of pain. Our team of expert…
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Find out MoreProactive Physical Therapy
Our team of highly trained professionals uses the latest healing technologies to restore you to pain-free health, quickly and easily. We thoroughly evaluate & treat all of the contributing root factors related to your Physical health issue. This includes, but is not limited to, your work and home stressors, overall body condition, nutrition, genetic & postural habits, emotional connections and patterns that are held in your muscles.
By taking a holistic approach to your well-being, we ensure that every aspect influencing your health is meticulously examined and treated. Our commitment to understanding the intricate interplay between various factors allows us to provide tailored Physical Therapy Services that promote not only recovery but also long-term health benefits. Through this detailed and personalized methodology, we aim to empower you to achieve optimal health and well-being, free from the constraints of pain and discomfort.
Why Proactive Physical Therapy
Accepted Insurances











Proactive Physical Therapy Team
Hima Kothari
Sports & Vestibular PTHima Kothari is a licensed physical therapist and holds a Masters degree with specialisation...
Read MoreShalini Pachauri
Pelvic Health PTShalini Pachauri is a licensed physical therapist and holds Doctoral Degree in Physical Therapy....
Read MoreVandana Chowdhary
Neuro PTVandana Chowdhary is a licensed physical therapist with a focus in neurological...
Read MoreProactive Clinic Management Team
Hima Kothari
Clinic ManagerHima Kothari is a licensed physical therapist and holds a Masters degree with specialisation...
Read MoreAme Molina
Front DeskAme Molina has a great deal of admin experience with more than 25 years ...
Read MoreNo matter whether your condition was caused by a sport, work
accident or otherwise, we welcome the chance to serve you.
Our Blogs
Find out the latest news about our Proactive Physical therapy Clinic and information about all your Physio and health related needs.
We are always happy to hear what you have to say so be sure to leave a comment.
Thanks to Dr.Megan Oza's expertise, I've regained full use of my back and can now enjoy activities without discomfort.
I have tried so many times to talk to the administrators and billing department of this company and can confirm that they are incredibly unhelpful and not focused on any kind of customer service.
First time I signed all of the patient forms, I was asked to provide a credit card, though I was told that I would never get billed without getting an invoice first or being notified. That never happened and my card was just charged willy-nilly. When I complained, I was sent to the billing department which told me that it is not their process to send invoices ahead of charging credit cards. This was the opposite that I was told at the front desk.
Second instance, I scheduled a follow-up after 2 months (because it was the holidays and I was seeing if the exercises were making a difference) and had a regular checkup with my PT. Later I got a bill for $150 which I was confused by because I was told that checkups were only $70. When I called to ask I was told that I was scheduled for an evaluation and not a checkup. I don't understand how it's an evaluation given that this is the same problem I've been going to checkups for and it was the exact same process. I was told that it is their process to charge as an evaluation anytime the patient doesn't come for longer than 30 days. It is nowhere in any single patient form I signed when I signed up as a patient that this is the policy. There was no way for me to know that I was going to be charged double the price for what I considered a checkup and what I explicitly called a checkup when I called to schedule. I once again was sent to the billing department, and hilariously was told that if I wanted to discuss this with the PT therapist that I would have to schedule another $150 appointment to discuss this further.
Every single interaction that I have with this office comes with surprise. After surprise of charges that they do not disclose ahead of time. They keep telling me that what they're charging me is the same as what they're charging other customers, but it doesn't take away from the fact that they are not actively notifying what those processes are and their surprising customers with bills that were not expected.
I have tried time and time again to contact the leadership of this company but all I get is being sent to the billing department. I am incredibly annoyed that people will continue going to this office, not knowing how incredibly terrible they are at customer service.
Do not come here.
I don’t think I get the service quality for $150 charging
This place is unsanitary and Nupur always has a condescending tone, but I was willing to put up with it because I was making slow progress and this location is convenient. But then when I looked at my claims, I see service dates I'm not even there for, when I asked, Nupur literally pointed her finger in my face saying that's the only way they can treat two body parts at once, and it's all my fault that I don't remember they told me that, which I don't think they have said it. Regardless, they shouldn't be lying about the service dates. I also get charged for amount my insurance already covered, I'm still disputing this with them. Their altitude dropped to a new low when getting questioned about these claims. and good luck reaching out to their billing department, they won't answer phone calls, and reply to email about once a week and don't really answer your questions directly. They also wouldn't look at proofs emailed by my insurance saying the charges were covered.
Overall, I wouldn't recommend this place to anyone who doesn't want to have this much trouble in their life.
She deduced the source of my issue and my progress along the course of treatment experimentally -- checking my mobility, adjusting something, and then checking again. It is through this process that I came to appreciate her work so deeply and that I felt assured our course of treatment was helping me heal. She calibrated her treatment to match my personal mobility and strength goals, and created a course of treatment that has allowed me to resume my regular activities without pain.
Her team is efficient and organized, and the office is neat and clean. I have always received ample time with Dr. Oza during my appointments and the rest of the care team as well. I'm grateful to have stumbled upon this office, and although I hope I don't get injured again any time soon, I'll rest easier knowing I have such a wonderful team to return to if need be.
Nupur is a very passionate, motivated, knowledgable and experienced physiotherapist who always has her thinkers hat on. She evaluated the bad case of frozen shoulder for me quite well, set the right expectations and still managed to be optimistic, thoughtful and compassionate, yet pushing me slowly and surely towards a full recovery
On a personal level, it is inspiring to see such PT’s and such practices
It’s not an easy journey, but we can all learn to take care of ourselves better. They’re a great starting point for long-term health. It works. Just take it serious, be patient, and trust the process. Take it from someone who wasted their time going to the chiropractor first for short-term relief.
I got fast appointments and didn't have to wait at all during my appointments.
Ame, who works at the front desk, is also very friendly, professional, and helpful
Pro:
- I went to Nupur with a shoulder mobility issue, she was able to diagnose it immediately, described why it was happening, and put me on a stretching regimen that resolved the problem. The rest of my review is more negative, but ultimately my problem was resolved, and I'm grateful to them for this.
Cons:
- If insurance is covering your visits, this facility requires you to put down a credit card to cover any cancellation fee, but any copay will bill directly to your credit card, without first sending you a bill, or even sending a receipt.
- Pro active physical therapy overcharged me (no chance to dispute, since they charged my credit card directly without sending me a bill first). I had to examine my credit card bills to discover I was being overcharged, it took two months to get a refund, and I had to threaten a chargeback the refund.
- After an initial consultation with Nupur, I was in the care of her assistants. A typical visit would be a 15-minute electro massage, an evaluation of stretching mobility by the assistant, and then being given one more stretch to practice at home. However, when I flagged that I was having pain, the assistant didn't adjust: "let's get through the stretches that Nupur originally recommended, and then we'll see if it's still a problem"
Overall, I was impressed by Nupur's ability to diagnose the problem, and I understand that given insurance's low reimbursement rates they have to fit in as many clients as possible, but it was extremely annoying to have to discover for myself that I was being overbilled, and my experience with the rest of the team made it feel like I was being strung out to get more visits from me.
So, 3/5 - solved my underlying problem, but their office has multiple issues that make me not recommend them.
I would recommend them for anyone needing physical therapy.
The office is well appointed, the staff is professional, and I'd have no issues coming back if I was in need of physical therapy.
Nupur quickly confirmed my suspicion that it is a pinched nerve and put together a plan that will alleviate the pain and strengthen other muscles so that the trapezius muscle doesn't strain too much. She has more than 30 years of experience, and she knows exactly what muscle does what in each scenario. When I had a setback in the plan and aggravated the muscle while doing some weights, she was able to reverse that issue and I continued on the plan.
Ankita, who assists the therapist is also very easy to work with and helped me a lot.
Due to the expertise and care from Nupur and team, I am able to resolve the issue and be better than before the problem even started. I highly recommend them for your physical therapy needs.
I should also give a shout out to the front desk! She is very responsive, friendly and professional and always greets you kindly.
Thanks to Dr.Megan Oza's expertise, I've regained full use of my back and can now enjoy activities without discomfort.
I have tried so many times to talk to the administrators and billing department of this company and can confirm that they are incredibly unhelpful and not focused on any kind of customer service.
First time I signed all of the patient forms, I was asked to provide a credit card, though I was told that I would never get billed without getting an invoice first or being notified. That never happened and my card was just charged willy-nilly. When I complained, I was sent to the billing department which told me that it is not their process to send invoices ahead of charging credit cards. This was the opposite that I was told at the front desk.
Second instance, I scheduled a follow-up after 2 months (because it was the holidays and I was seeing if the exercises were making a difference) and had a regular checkup with my PT. Later I got a bill for $150 which I was confused by because I was told that checkups were only $70. When I called to ask I was told that I was scheduled for an evaluation and not a checkup. I don't understand how it's an evaluation given that this is the same problem I've been going to checkups for and it was the exact same process. I was told that it is their process to charge as an evaluation anytime the patient doesn't come for longer than 30 days. It is nowhere in any single patient form I signed when I signed up as a patient that this is the policy. There was no way for me to know that I was going to be charged double the price for what I considered a checkup and what I explicitly called a checkup when I called to schedule. I once again was sent to the billing department, and hilariously was told that if I wanted to discuss this with the PT therapist that I would have to schedule another $150 appointment to discuss this further.
Every single interaction that I have with this office comes with surprise. After surprise of charges that they do not disclose ahead of time. They keep telling me that what they're charging me is the same as what they're charging other customers, but it doesn't take away from the fact that they are not actively notifying what those processes are and their surprising customers with bills that were not expected.
I have tried time and time again to contact the leadership of this company but all I get is being sent to the billing department. I am incredibly annoyed that people will continue going to this office, not knowing how incredibly terrible they are at customer service.
Do not come here.
I don’t think I get the service quality for $150 charging
This place is unsanitary and Nupur always has a condescending tone, but I was willing to put up with it because I was making slow progress and this location is convenient. But then when I looked at my claims, I see service dates I'm not even there for, when I asked, Nupur literally pointed her finger in my face saying that's the only way they can treat two body parts at once, and it's all my fault that I don't remember they told me that, which I don't think they have said it. Regardless, they shouldn't be lying about the service dates. I also get charged for amount my insurance already covered, I'm still disputing this with them. Their altitude dropped to a new low when getting questioned about these claims. and good luck reaching out to their billing department, they won't answer phone calls, and reply to email about once a week and don't really answer your questions directly. They also wouldn't look at proofs emailed by my insurance saying the charges were covered.
Overall, I wouldn't recommend this place to anyone who doesn't want to have this much trouble in their life.
She deduced the source of my issue and my progress along the course of treatment experimentally -- checking my mobility, adjusting something, and then checking again. It is through this process that I came to appreciate her work so deeply and that I felt assured our course of treatment was helping me heal. She calibrated her treatment to match my personal mobility and strength goals, and created a course of treatment that has allowed me to resume my regular activities without pain.
Her team is efficient and organized, and the office is neat and clean. I have always received ample time with Dr. Oza during my appointments and the rest of the care team as well. I'm grateful to have stumbled upon this office, and although I hope I don't get injured again any time soon, I'll rest easier knowing I have such a wonderful team to return to if need be.
Nupur is a very passionate, motivated, knowledgable and experienced physiotherapist who always has her thinkers hat on. She evaluated the bad case of frozen shoulder for me quite well, set the right expectations and still managed to be optimistic, thoughtful and compassionate, yet pushing me slowly and surely towards a full recovery
On a personal level, it is inspiring to see such PT’s and such practices
It’s not an easy journey, but we can all learn to take care of ourselves better. They’re a great starting point for long-term health. It works. Just take it serious, be patient, and trust the process. Take it from someone who wasted their time going to the chiropractor first for short-term relief.
I got fast appointments and didn't have to wait at all during my appointments.
Ame, who works at the front desk, is also very friendly, professional, and helpful
Pro:
- I went to Nupur with a shoulder mobility issue, she was able to diagnose it immediately, described why it was happening, and put me on a stretching regimen that resolved the problem. The rest of my review is more negative, but ultimately my problem was resolved, and I'm grateful to them for this.
Cons:
- If insurance is covering your visits, this facility requires you to put down a credit card to cover any cancellation fee, but any copay will bill directly to your credit card, without first sending you a bill, or even sending a receipt.
- Pro active physical therapy overcharged me (no chance to dispute, since they charged my credit card directly without sending me a bill first). I had to examine my credit card bills to discover I was being overcharged, it took two months to get a refund, and I had to threaten a chargeback the refund.
- After an initial consultation with Nupur, I was in the care of her assistants. A typical visit would be a 15-minute electro massage, an evaluation of stretching mobility by the assistant, and then being given one more stretch to practice at home. However, when I flagged that I was having pain, the assistant didn't adjust: "let's get through the stretches that Nupur originally recommended, and then we'll see if it's still a problem"
Overall, I was impressed by Nupur's ability to diagnose the problem, and I understand that given insurance's low reimbursement rates they have to fit in as many clients as possible, but it was extremely annoying to have to discover for myself that I was being overbilled, and my experience with the rest of the team made it feel like I was being strung out to get more visits from me.
So, 3/5 - solved my underlying problem, but their office has multiple issues that make me not recommend them.
I would recommend them for anyone needing physical therapy.
The office is well appointed, the staff is professional, and I'd have no issues coming back if I was in need of physical therapy.
Nupur quickly confirmed my suspicion that it is a pinched nerve and put together a plan that will alleviate the pain and strengthen other muscles so that the trapezius muscle doesn't strain too much. She has more than 30 years of experience, and she knows exactly what muscle does what in each scenario. When I had a setback in the plan and aggravated the muscle while doing some weights, she was able to reverse that issue and I continued on the plan.
Ankita, who assists the therapist is also very easy to work with and helped me a lot.
Due to the expertise and care from Nupur and team, I am able to resolve the issue and be better than before the problem even started. I highly recommend them for your physical therapy needs.
I should also give a shout out to the front desk! She is very responsive, friendly and professional and always greets you kindly.
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Client Testimonials
Pro-Active Physical Therapy helped me recover from my sports injuries and perform my best. Nupur and her team were very supportive and extremely helpful. I will always be thankful to them for teaching me lost of great exercises to heal my injuries and prevent future ones. Thank You Pro-Active team! I would not have done it without you!
I’ve been to several physical therapists over the years, but Nupur and her team are really top notch. They are not your ‘average’ clinicians, and actually do the hands’ on work that many other PTs won’t or don’t do — therapy to loosen the muscles, revamping the protocol depending on how fast or slow you are improving, ...
I can never thank Nupur & her team at Pro-Active Physical Therapy enough. “Competent” is not the word & does not effectively articulate the amount expertise, knowledge & passion Nupur possesses for her profession. What she is able to do through releasing muscles & physical therapy is truly an art. ...
I have only been to Nupur once so far for an evaluation but it was the most progress I’ve made and the most informed I’ve felt in 10 YEARS. She is open and friendly. She is not pushy and does not make you feel rushed. She listens well and speaks well and explains everything to you as an equal.
What I really like about Nupur’s approach is that she looks at the whole body and not just the problem area. She also made me work on my core and stretch my thighs and pelvic muscles and build strength in them, something that is required to hold the body right and not over strain some parts or muscles. I trust her with my life ...